Legal
Refund and Cancellation Policy
How cancellations and refunds work.
This policy is a draft pending legal review and must be finalised before public launch.
Cancelling a subscription
You can cancel your Premium membership at any time. Access continues until the end of the current billing period.
Cooling-off
Where the Consumer Protection Act or Electronic Communications and Transactions Act grants you a cooling-off right, we will honour it.
Professional matchmaking
Fees and refund terms for professional matchmaking are set out in your individual service agreement.